If you are facing issues or you need a specific actions on :
Please, use Service Now by using the following information :
If you have access to the Service Now administration interface, here is an example of an incident INC005108092
Please, use Service Now in administration mode and use this change as an example CHG0217736
NOTE : Please, use a "Normal: Changes without predefined plans require approval and/or CAB authorization." or copy the example.
Create a change with the following :
Please, add tasks to the change to be able to follow and close tasks when actions are done
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